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Network & Internet / Trace & Ping Tools / Network Incident Tracker 2.0
Network Incident Tracker 2.0
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Network Incident Tracker 2.0 Description
Network Incident Tracker is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.
Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.
The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.
Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.
Advantages:
Quick Launch Common Network Support Tools
Decrease Time Spent Troubleshooting Issues
Identify Support Patterns and Correlations
Pin to Taskbar for Fast Access
Drop Down Menu for Support Groups
Network Support Tools Included
Quick Launch Applications
Ping
Traceroute
PuTTY
NSLookup
Wireshark
NetStat
PathPing
Skype
IOS Download
Cisco TAC
Subnet Calculator
EoS
Speed Test
TCP/UDP Ports
Cisco Support Forum
OS: Windows, Windows 7, Win7 x32, Win7 x64, WinServer, Windows 2000, Windows 8, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP
System Requirements: Windows Vista, Windows 7, Windows 8, Windows 10, Excel 2010, Excel 2013
Tags: Help Desk - Network Support - Cisco - Ping - Traceroute - Putty - Network Management - Wireshark - Pathping - Ios - Subnet Calculator - Skype - Cisco Tac