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Business / Project Management / PacketTrap PSA 1.1
PacketTrap PSA 1.1
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PacketTrap PSA 1.1 Description
Professional Services Automation Software for scheduling employees and staff. Manage customer assets. repair tickets, integrate with quickbooks and google. Free customer service management software with branded customer portal. Optimized for mobile.
Transform your service management into an efficient, dare we say, enjoyable process.
Software should be intuitive and easy-to-use, not complicated and confusing. That's why PacketTrap has created an easy to use yet powerful interface that even your techs enjoy using. Whether you are using spreadsheets and sticky notes or clunky software, companies like yours will surely benefit from significant time savings and a dramatic increase in profitability. PacketTrap's integrated solution delivers an end-to-end business
management with real advantages over other options.
SSL Encryption for our Hosted SaaS solution. Service Request Tracking, Team/Tech Scheduling. Customer and contract management. Mobile access ensures systems is available via smart phones and tablets. Manage call backs. API, Custom reports and dashboards. Email Dropbox, Customer Portal, Quickbooks and FreshBook integration. Online storage for file attachments. Equipment tracking, Contract Management, Custom Fields, Custom Reports, Signature Capture, Proximity Search
OS: Android, BlackBerry, Java, Linux, MS-DOS, OpenVMS, Pocket PC, Symbian, Unix, Windows 7, iPhone, iPod, iTouch, Handheld/Mobile Other, Mac OS X v10.1, Mac OS X v10.2, Mac OS X v10.3, Mac OS X v10.4, Mac OS X v10.5, Mac Os X, Os/2 Warp, Palm, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 4.0, Palm OS 5.0, Palm OS 6.0, Win7 x32, Win7 x64, Win95, Win98, WinME, WinNT 4.x, WinServer, WinXP, Windows 2000, Windows 2003, Windows Media Center Edition 2005, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Ultimate x64, WinMobile, Windows Mobile
System Requirements: web browser
Versions History:
Date Released: | Version: | Change Info: |
2012-03-01 | 1.1 | view tickets and attached files on mobile devices creation and editing of ticket assignments on mobile devices creation of calendar appointments on mobile devices modify api to not validate custom fields when adding equipment items added equipment and contract tabs bug fixes |
Tags: Customer Service - Customer Support - Support Software - Customer Portal - Work Order Tracking - Timesheets - Labor Reports - Service Tracking - Crm - QuickBooks Integration - Team Scheduling Software - Employee Scheduling Software - Staff Scheduling Software
User Reviews of PacketTrap PSA
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PacketTrap MSP 6.4 PacketTrap MSP, is an integrated monitoring, troubleshooting, and remediation platform for VARs, MSPs and System Integrators to offer reliable and secure managed network monitoring services to numerous small and medium sized businesses... Download