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Communications / Chat & Instant Messaging / MXIE 6.0
MXIE 6.0
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MXIE 6.0 Description
The intuitive, O/S independent, MXIE (Media Exchange Interface for End Users) desktop client inte­grates and manages all of your communications functions.
The intuitive, O/S independent, MXIE (Media Exchange Interface for End Users) desktop client inte­grates and manages all of your communications functions. It lets you see the presence status of oth­ers in your company, send emails, control all your phone calls via desktop phones or a softphone, send and receive faxes, send secure Instant Messages and voice messages, use Visual Voicemail, launch a collaborative MXmeeting™ web conference session, and much more – all with a single mouse click. Main features: - One-click to call – start / receive and control calls via mouse, keyboard or telephone - Built-in softphone - MXconnect™ lets you make any phone your business phone, and maintain call control through MXIE - Find Me/Follow Me to 17 call points - Twinning - ring desk and mobile - View presence and presence notes of all users - Collaborate via secure Instant Messages - MS Outlook integration (address book, email, dial) - Buddy lists and speed dial - Screen pops display incoming caller information - Visual Voicemail, showing caller name & number - Launch interactive web conferences - Supports any OS: Windows/Apple/Linux and thin clients - Send, receive and archive fax messages - Remember every call and IM (logs, call recording) - Record all Calls from any phone - Contact Center and Operator func­tions, including Call Attached Data (wrap-up and account codes), Hold, Transfer, Park, etc. - All roles in one easy window for Users, Operators and Contact Center Agents - Create Call Handling Rules to manage call routing - Integrate with CRM and other business applications - ScreenDial™ lets you call from any webpage, document or electronic record - Multi-language support
OS: Windows
Tags: Unified Communications Client - Cti - Small Business Unified Communications - Award Winning Unified Communications - Presence - Secure Chat - Messaging - Visual Voice Mail - Call Center Communications Software - Integrated Web Conference Tool