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Business / Spreadsheets / Queuing Model Excel 2.0
Queuing Model Excel 2.0
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Queuing Model Excel 2.0 Description
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization.
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
OS: Windows 2000, Windows 95, Windows 98, Windows Millenium, Windows NT
User Reviews of Queuing Model Excel
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