- Audio & Multimedia
- Business
- Communications
- Desktop
- Development
- Education
- Games
- Graphics
- Home & Hobby
- Network & Internet
- Screen Savers
- Security & Privacy
- Servers
- System Utilities
- Web Development
- DVDFab Player 5
- VyprVPN for Mac
- Miraplacid Text Driver SDK
- Simple Disable Key
- Joyoshare Video Converter...
- AllMyNotes Organizer Deluxe...
- C-Organizer Lite
- SEO PowerSuite
- BurnAware Free
- WinX MediaTrans
- Thunderbird Batch Print to PDF
- Inventoria Inventory...
- PDF File Email Extractor Pro
- Revulytics Usage...
- Comodo Internet Security
- Total Commander
- ADRC Data Recovery Tools
- avast! Antivirus
- Revo Uninstaller
- Java Runtime Environment
- AVG Anti-Virus Free Edition
- GOM Media Player
- RegSeeker
- IrfanView
- CPU-Z
- Malwarebytes Anti-Malware
- Spybot Search & Destroy
- Skype
- µTorrent
New Reviews
- iCollections 3.7
Your Mac will have a new look once you install this to organize the desktop icons, also can explore the drives and networks.
- ServiceDesk Lite 10.0
We adopted this customer management system in our small business to handle the complains and warranty issues, so far it...
- JCppEdit 3.8
We usually use different IDE for programming in different language which causes you cost and also consumes resources of...
- 2Printer 5.5
Enables you to print any type documents or files in bath mode one after another specifying the paper size and without any...
- Vivaldi for MacOS 1.12
No ad browser and uses minimum memory, takes very less time to load, some unique features added like notes containing...
- Win PDF Editor 3.6.3
Editing PDF documents was like nightmare for me but when I am suggested by one of colleagues I tried this and found that...
- Serial to Ethernet Connector 7.1
It can successfully turn your computer to a terminal server so that any device connected to the com port will be...
- Extensibility Studio 3.0
Applications developed in .net may be extended easily with it as it has got code editor, component libraries integrated.
- AlomWare Reset 3.09
Computers get slow when its being used for a long period, but this can be rectified easily with AlomWare Reset which will...
- ShutUp10 1.4.1388
This software will let you take the full control over your windows 10 and decide which program to start automatically or...
Business / Helpdesk & Remote PC / ServiceDesk Lite 10.0
ServiceDesk Lite 10.0
Advertisement
Advertisement
ServiceDesk Lite 10.0 Description
Service Desk Lite is free service management software.It is a simple windows based app that enables you to manage customer complaints at various stages right from initiation, assignment to closure.No registration download, install & get started.
ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster & easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install & Get started instantly.
OS: Windows, Windows 7, Win7 x32, Win7 x64, WinServer, WinXP, Windows 8, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Ultimate x64
System Requirements: CPU: 2 GHz+,RAM: 512 MB,Disk Space: 100 MB, OS: Windows XP and later,Microsoft Dot Net Framework 2
Published By:
Spinso
Downloads:
3
License Type:
Freeware
Size:
5.8 MB
Date Added:
21 September, 2017
Tags: Free Service Desk Software - Free Service Management Software - Free Complaint Management Software - Free Help Desk Software - Free Service Software - Free Issue Tracking Software - Free Complaint Tracking Software - Free Ticketing Software - Free Service Crm
User Reviews of ServiceDesk Lite
- 04 October, 2017 10:26
Screenshot of ServiceDesk Lite 10.0
More Software from Author of ServiceDesk Lite
- Organizer Bill Standard Edition Organizer Bill Standard Edition Organizer Bill Manager is a software product specially designed for sales Industry. This software is useful for maintaining bills (Tax Invoice), payment, complete customer details, etc... Download
- EQMS Enterprise Edition 11.3 EQMS is designed with a modular approach; hence it comes with all the basic features that is needed for any sales or marketing team to keep a track of sales leads or opportunities... Download
- EQMS Basic Edition 10.1 Sales Lead/Sales opportunities/Enquiry an important source of business initiation, it is very important to track every aspect of enquiry process for planning and goal setting... Download
- Organizer Premium Edition 11.2 Organizer is a Software product specially designed for Service Industry. This software is useful for maintaining stock, bills, payment, complaints, AMC details, service calls etc... Download
- TimeTracker 2011 Professional Time Tracker is a software utility that you help you managing your time. Time tracker Professional edition is a comprehensive yet easy to deploy and use timesheet management software... Download
- EQMS Online Professional Edition EQMS is designed with a modular approach; hence it comes with all the basic features that is needed for any sales or marketing team to keep a track of sales leads or opportunities... Download
- TimeTracker Enterprise Edition 1.4 Ideal for medium and large enterprise, Timetracker automates and simplifies the time, expense and leave management process which otherwise is a challenging task for project managers and coordinators to track and maintain such details... Download
- EQMS Professional Edition 11.2 EQMS is a smart and intuitive tool for sales lead management which helps you manage leads in effective and organized way. EQMS is enquiry management software designed with a view to cater your business needs... Download
- Organizer 2011 Bill Basic Edition Organizer 2011 Bill Basic Edition offers track complaints and invoices suitable for individuals... Download
- EQMS Professional : CRM for SME EQMS Professional Edition : A simplified Sales CRM EQMS CRM is smart,easy,affordable and ready to use Sales CRM to manage your sales leads. EQMS Professional CRM has all the required features to manage the sales lead effectively... Download
We adopted this customer management system in our small business to handle the complains and warranty issues, so far it has been good, can take care of customer service department effectively.