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Business / Helpdesk & Remote PC / Web Help Desk Software for Mac OS X 10.0.18.3
Web Help Desk Software for Mac OS X 10.0.18.3
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Web Help Desk Software for Mac OS X 10.0.18.3 Description
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - iPhone App - search: Web Help Desk Mobile - LDAP (Lightweight Directory) - Microsoft Active Directory - Windows Remote Desktop Connection - Apple Remote Desktop - Absolute Manage - JAMF Casper Suite - OS X "Screen Sharing" App - Email-to-Ticket Conversion - SMTP, IMAP, POP3 The Web Help Desk Software: All of the features, none of the hassles. Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
OS: Mac OS X v10.4, Mac OS X v10.5, Mac Os X
System Requirements: Mac OS X 10.4 or higher
Tags: Help Desk Software - Helpdesk Software - Help Desk - Helpdesk - Web Help Desk - Webhelpdesk - Software - Mac - Os X - Osx
User Reviews of Web Help Desk Software for Mac OS X
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Web Help Desk Software - Free Ed. No expiration, no ads, just free... Download
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Web Help Desk Software for Windows The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease,.. Download
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Web Help Desk Software - Free Ed. No expiration, no ads, just free... Download