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Business / Helpdesk & Remote PC / Polar Help Desk 5.0
Polar Help Desk 5.0
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Polar Help Desk 5.0 Description
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.Pay what you want for your first license of Polar Help Desk.
Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures.
- Email integration and automation from multiple mailboxes via POP/IMAP.
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes.
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization.
- Powerful and completely customizable User Roles and Permissions.
- Custom Languages and customization any labels.
- Active Directory integration.
- API that lets you integrate any system with Help Desk through restful API over HTTP protocols.
- Build your own new reports using client and server side Java Script.
- Source code available for purchase.
Editor rating:
OS: Windows 7, Win7 x32, Win7 x64, WinServer, WinXP
System Requirements: MS SQL 2008/2005, .NET 3.5.
Tags: Web Based Help Desk - Help Desk - Helpdesk - Technical Support - Help Desk Software - Helpdesk Software - Customer Support Software - Computer Technical Support - Helpdesk System - Online Technical Support
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